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About the Port Authority  
 

 

Customer Service

Lost and Found
For lost items on your plane, or baggage claim area, call your airline. For items lost at other areas of the airport, you may call 845-564-7200, press 1, wait for the second menu, then press 8, from 7:30 a.m. to 4:00 p.m. Leave a message and the General Manager will call you back.

Services for Travelers with Disabilities

  • A limited number of wheelchairs are available at the airport, but may not be available at all entrances.
  • Terminal restrooms are equipped for persons with disabilities.
  • Wheelchair accessible phones are available and equipped with TDD for persons with hearing impairments.
  • An elevator is located past security screening to reach the departure gates.
  • Special accommodations are made for persons with disabilities who require long-term parking. Parking spaces for persons with disabilities have been designated in our Short Term Parking Lot directly across from the terminal. Additional information can be obtained by calling Republic Parking System at (845) 567-0048.

Paging Someone
The airlines handle the paging, contacted through Airport Operations at 845-567-1562.

Passenger Drop off and Pick Up
There is no parking in front of or next to any of our terminals, not even for a moment. Terminal frontages are for active loading and unloading only. Unattended vehicles will be towed at the owner's expense. When dropping off or picking up a passenger, we recommend you park your vehicle in the short-term parking lot. Click here for parking information.

If you chose to enter the terminal with the passenger, please be aware that only ticketed passengers will be allowed past the security checkpoint.

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