WELCOME FROM E.J. MULLINS, PROGRAM DIRECTOR, ATLANTIC CITY INTERNATIONAL AIRPORT
Hello and welcome to our airport’s Customer Care Connection. Below you’ll find details about Atlantic City’s enhanced customer service program that provides you the best amenities and services possible. While Atlantic City International Airport is the newest member of the Port Authority’s airport system, it is no stranger to excellent customer service. Atlantic City International is Southern New Jersey’s premier airport, and we’re committed to building air service for all of you who have made our airport such a strong economic engine that annually contributes nearly half a billion dollars to the regional economy. We appreciate your business, and we’re committed to working with our partners in the South Jersey Transportation Authority to make your airport experience pleasant, efficient, and enjoyable. Please send your ideas and suggestions to email@example.com
iFLYACY REWARDS YOUR LOYALTY
iFLYACY is a free passenger loyalty program designed to reward you every time you fly ACY! As a member of iFLYACY, you will be eligible to receive:
For more information and to sign up, please visit www.sjta.com/acairport/iflyacy
ACY’S CUSTOMER CARE PROGRAM
At the Port Authority’s airports, the customer comes first. We take great care to provide our 112 million-plus annual air travelers with the best services possible.
Customer care services and initiatives throughout the Port Authority airport system include:
WE WANT TO HEAR FROM YOU!
In 2007, the Port Authority launched a dedicated email address asking customers for their input and feedback to enhance the customer experience and solicit ideas about improving the airports. Since then, hundreds of customers have written, and we’ve responded with a number of initiatives, including more bathroom attendants, more power outlets, additional seating, Welcome Centers, in-terminal entertainment, and much more.
Contact us with your ideas and suggestions by emailing firstname.lastname@example.org