Accessibility Services at Airports

A photo of the designated security line for persons who rely upon a wheelchair.

The Port Authority of New York and New Jersey has prepared this information to inform you of accessible services available at Stewart International Airport. We hope this will help make your airport experience a pleasant one. Please use the feedback form to send us any comments or suggestions.

Please note it is best to arrange for any special assistance you may need in advance, either directly with your airline or through a travel agent.

You Should Know

To help you plan your visit in advance of your trip, use this Web site to identify and locate accessible services. If you are not accompanied by, or met at the airport by, a friend or relative, it is important that you contact your airline in advance about any specific needs.

Call your airline or travel agent and ask them about access to the terminal, boarding the aircraft and any other special needs you may have.

Accessibility Services

Restrooms - All restrooms are wheelchair accessible.

Getting To & From Stewart International

Public transportation information for the disabled traveler is available at the following numbers:

MTA New York: 511

Transportation is available in a range of services and prices. To insure prompt service, make a reservation for an accessible vehicle at least 24 hours in advance. Click here for information on shared ride and other providers.

Parking

The parking lot across the street from the terminal's entrance has spaces designated for travelers with disabilities. To park in the spaces and receive the lowest parking rate, official license plates or permits issued by a municipality or state of residence must be prominently displayed.

Departing?

Curbside unloading areas for baggage and passengers are available at each terminal and in most cases are weather protected and located close to each airline's entrance door. Please make arrangements with your airline at least 24 hours in advance to confirm assistance with baggage check-in, ticketing and movement to the gate area. Skycaps are available to assist you with your luggage.

Need assistance?  Customer care representatives (look for them in their red jackets) are available throughout the terminal to assist passengers with check-in, ground transportation, locating wheelchair providers, and many other travel needs.

Is Someone Meeting You?

If a friend, family member or business associate will be driving to the airport to meet you, please understand that they will not be permitted to wait in their car at the arrivals level curb frontage. If you and all your baggage are not there when your ride pulls up to the curb, the driver must park in an airport parking lot and walk to the terminal to wait for you.

TDD/TTY

There are phones conveniently located in each terminal to accommodate the hearing impaired.

 



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