E-ZPass®

E-ZPASS CUSTOMER WARNING – EMAIL PHISHING SCAM

If you received email that appears to be part of the E-ZPass Phishing Scam, we encourage you to file a complaint with the Internet Crime Complaint Center (IC3).  IC3 is a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center, and is dedicated to sharing information on Internet crimes across law enforcement agencies. 

The E-ZPass Service Centers listed on this page provide E-ZPass account servicing and are unable to provide any additional information about the E-ZPass Phishing Scam.  

What is it?

How does it work?

What discounts and discount plans are available to E-ZPass users at Port Authority bridges & tunnels?

(George Washington Bridge, Lincoln Tunnel, Holland Tunnel, Goethals Bridge, Outerbridge Crossing, Bayonne Bridge)

Port Authority NY/NJ Staten Island Bridges Plan

The Port Authority NY/NJ Staten Island Bridges Plan (PASI) is available to all private account customers with non-commercial plates who enroll in the PASI Plan. Rate of $5.50 per trip is applied when customers take at least three (3) trips in a calendar month across the Goethals and Bayonne bridges and Outerbridge Crossing. All tags on the account contribute to the total. If three trips are not taken, customer pays prevailing E-ZPass (peak or off-peak) rate. Available all days and hours.

Learn more about the NY/NJ SIB Plan

Port Authority Green Pass Discount Plan

The Port Authority Green Pass Discount Plan (PAGRN) offers a $5.50 toll rate during off-peak hours to vehicles on New York's Clean Pass Program Vehicle Eligibility List that pre-register for the program.

Call 800-333-8655 to register for the Port Authority Green Pass Discount Plan. Be sure to have your account number or tag number and PIN for account access.

Port Authority Carpool Plan

Port Authority Carpool Plan (PACP) is available to all E-ZPass account holders with non-commercial plates who enroll in the PACP plan. Rate of $5.00 is applied per trip when three or more people are in the vehicle, use a staffed "Cash/E-ZPass" lane, and are verified by the toll collector. Available all days and hours.

To register for the Port Authority Carpool Plan, call 800-333-8655 (New York Service Center) or 888-288-6865 (New Jersey Service Center). Be sure to have your account number or tag number and PIN for account access.

Port Authority Truck Volume Discount Plan

Port Authority Truck Volume Discount Plan (PATVD) offers an additional 10% discount on E-ZPass non-peak toll rates for E-ZPass customers with NY or NJ commercial accounts who make 100 or more Port Authority New York-bound trips during non-peak hours within a monthly statement cycle. Discounts will be credited directly to qualifying accounts each month without requirement to register for the program.

Truck drayage moves to/from New York Container Terminal (NYCT) are eligible for reimbursement of tolls at all Port Authority Staten Island crossings via E-ZPass, through a program of the terminal operator in partnership with the Port Authority of NY & NJ. Visit the terminal operator's website to register for the NYCT Automated Toll Reimbursement Program.

Truckers are eligible for participation in BOTH the NYCT Automated Toll Reimbursement Program AND the Port Authority Truck Volume Discount Plan.

Off-Peak Discounts

The discounted Off-Peak toll for vehicles with two axles and single rear wheels is $9.00. See toll chart for a full listing of toll rates for all vehicle types during both Off-Peak and Peak hours. Peak hours at Port Authority crossings are weekdays from 6 – 10 a.m. and 4 – 8 p.m., and Saturdays and Sundays from 11 a.m. until 9 p.m. All other hours are considered off-peak.

How do I get E-ZPass?

Online:
Click here to apply for E-ZPass online

In Person:
Click here for a list of E-ZPass Customer Service Center locations

I already have E-ZPass and need customer service. Who do I contact?

Match the first three digits of your E-ZPass Tag ID number (printed on the decal on your E-ZPass tag) with the three digits listed in the E-ZPass Tag ID column in the chart below to find the name of the agency that manages your E-ZPass account. Click on the agency's name to be taken to the corresponding E-ZPass Customer Service Center.

E-ZPass Tag ID Managing Agency
004 New York State Thruway Authority
005 Port Authority of New York & New Jersey
006 Pennsylvania Turnpike Commission
008 MTA Bridges & Tunnels
009 Delaware River Port Authority
010 Smart Tag, Virginia
013 Peace Bridge, New York
015 Illinois State Toll Highway Authority
016 Maryland Transportation Authority
018 New York State Bridge Authority
019 Delaware DOT
021 Massachusetts Department of Transportation
022 New Jersey CSC
024 West Virginia Parkways Authority
025 Delaware River and Bay Authority
026 New Hampshire DOT
028 Maine Turnpike Authority
029 Delaware River Joint Toll Bridge Commission
030 Indiana Toll Road Concession Company
031 Ohio Turnpike Commission
032 Rhode Island Turnpike and Bridge Authority

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