Frequently Asked Questions (FAQs)

photo of the front of the Port Authority Bus Terminal
  1. What are the Port Authority Bus Terminal's hours?
  2. May I bring my bicycle through the Bus Terminal?
  3. May I bring my pet through the Terminal?
  4. Are there plans to renovate the Bus Terminal?
  5. Is there an ATM at the Bus Terminal? Where?
  6. Are there storage facilities at the Bus Terminal?
  7. How do I get from the Bus Terminal to the airport?


  1. What are the Port Authority Bus Terminal’s hours?
    The Terminal operates 24 hours a day, seven days a week. Between 1 a.m. and 5:30 a.m., however, the South Wing is closed, and all departures operate from the North Wing. During these times, your bus may operate from a gate different from the one used during the day. Please check with your carrier for late-night gate changes.

    For a list of carriers and their contact information, click here.

    Only ticketed passengers are allowed in the Terminal between 1 a.m. and 5:30 a.m. Late-night passengers must enter via the North Wing entrance (Eighth Avenue between 41st and 42nd streets). During these times, all other entrances are closed.


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  2. May I bring my bicycle through the terminal?
    No.

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  3. May I bring my pet through the terminal?
    Yes, if it is in an appropriate, secure carrying case, or if it is a service animal for a customer with a disability, such as a seeing-eye dog. Please note, however, your bus carrier may not allow pets, or may have specific rules for traveling with pets. Please check with your carrier first; click here for contact information for bus carriers serving the terminal.

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  4. Are there plans to renovate the terminal?
    Yes. The Port Authority is working with its partners to develop the airspace above the north terminal, which was originally built with the idea that an office or residential building could be built on top of it. The proceeds from this development would fund the renovation of the terminal.

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  5. Is there an ATM at the terminal? Where?
    Yes, there are several, scattered throughout the terminal. To see the terminal map, which shows their locations, click here.

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  6. Are there storage facilities at the terminal?
    No. Your bus carrier may have limited storage capacity. For contact information for bus carriers serving the terminal, click here.

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  7. How do I get from the terminal to the airport?

    By Public Transit
    To get to John F. Kennedy International Airport (JFK), you may take a downtown NYC Transit subway A, C, or E train from the terminal one stop to 34th Street (Penn Station) and connect to the Long Island Rail Road (LIRR). Take the LIRR to the Jamaica station, and then transfer at Jamaica to JFK AirTrain.

    You may also take a Far Rockaway-bound NYC Transit subway A train to Howard Beach/JFK and connect there to AirTrain JFK.

    The LIRR route is faster but more expensive and requires an additional transfer. Please check the MTA’s Web site for subway and LIRR advisories (both are run by the MTA) that may impact your trip, especially if you are traveling late at night or on weekends. Click here to go to the MTA’s Web site.

    To get to LaGuardia Airport (LGA), uptown NYC Transit subway A or C train to 125th Street (the A train normally runs express and is much, much faster) and transfer to the NYC Transit M60 bus to LGA .

    To get to Newark Liberty International Airport (EWR), take a downtown NYC Transit subway A, C, or E train one stop to 34th Street (Penn Station). Connect to NJ TRANSIT, and take any train that stops at the Newark Liberty International Airport Station. Connect there to AirTrain, which will take you to your terminal. To learn more about NJ Transit trains to EWR, click here.


    By Private Bus Carrier
    New York Airport Bus Service runs regularly scheduled buses to LaGuardia Airport and John F. Kennedy International Airport. To visit their Web site, click here.

    Coach USA runs regularly scheduled buses to Newark Liberty International Airport. To visit their Web site, click here.


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