Port Authority Bus Terminal Master Plan:
Frequently Asked Questions (FAQs)

  1. What is the scope of the Port Authority Bus Terminal Midtown Bus Master Plan?
  2. What are the goals of this study?
  3. What are the issues confronting the existing Port Authority Bus Terminal?
  4. How will Port Authority Bus Terminal Master Plan construction impact my commute?
  5. What is the planned timeframe for these improvements and what are the anticipated project costs?
  6. How do I get involved in the planning process?


  1. What is the scope of the Port Authority Bus Terminal Midtown Bus Master Plan?
    The Port Authority Bus Terminal Midtown Bus Master Plan effort is developing a roadmap for the future development of bus facilities, including passenger gates and waiting areas, bus parking and layover areas, connections for buses to the Lincoln Tunnel, and passenger connections to the subway system. It will include a coherent framework for modern bus operations, transportation planning and terminal expansion, while simultaneously providing a vision for the integrated future architectural and urban development of Port Authority's holdings on the west side of Manhattan.

  2. What are the goals of this study?
    The planning effort aims to:
    • Improve customer experience
    • Increase capacity and operational efficiency
    • Modernize terminal
    • Reduce neighborhood impacts
    • Develop funding and phasing strategies
    • Strengthen role of buses as most flexible, resilient link in trans-Hudson network

  3. What are the issues confronting the existing Port Authority Bus Terminal?
    Many elements of the facility are considered antiquated. Constructed in the 1950's, the bus terminal was designed to accommodate smaller, lighter buses. Peak hour passenger demand for bus travel from the terminal is expected to increase by 35 to 51 percent by 2040.

    Additionally, the structural slabs supporting bus operations are deteriorating and will not be usable after 15-25 years. Rehabilitating the bus terminal's aging infrastructure would require major structural modifications to meet code and accessibility requirements, and it would not be practical to keep the facility operational during a phased rehabilitation. Maintaining the existing building is complex and costly, due to the age and physical limitations of the structure. These costs will continue to rise as the structural slabs age.


  4. How will Port Authority Bus Terminal Master Plan construction impact my commute?
    The Port Authority Bus Terminal Midtown Bus Master Plan will include recommendations for operational improvements and construction to renovate, replace or add new bus facilities over time. As improvements are implemented at the existing facility, it is possible that construction-related activities could alter bus services and passenger circulation within the terminal and in midtown Manhattan. The Port Authority recognizes that large-scale construction efforts can alter the daily patterns in any city and will make every effort to mitigate service disruptions. As plans come to fruition, the Agency will seek input from our transportation partners, local communities and customers to ensure that the transition plans are responsive to the many interests. The Port Authority will make every effort to keep our customers well informed of any changes to your commute that result from construction activities. For the most up to date information about travel through the bus terminal, please register for Port Authority Bus Terminal Alerts or by follow the Port Authority Bus Terminal on Twitter at @PABusTerminal.

  5. What is the planned timeframe for these improvements and what are the anticipated project costs?
    The timeframe and costs will depend on the final approved plan and regional consensus on an investment of several billion dollars.

    Any long-term solution will require implementation over multiple years. In the meantime, shorter-term improvements are underway at the facility through the Quality of Commute Program. To read about the Quality of Commute Improvement Program projects, please click here and check the website in the coming months for more announcements about the program.


  6. How do I get involved in the planning process?
    The Port Authority will seek public input through a public engagement process. This will involve outreach to our customers; the general public; our partner agencies at the local, state and federal levels; elected officials; and local community and civic groups. The Port Authority welcomes your comments. We invite you to attend our quarterly Commuter Chat sessions, where you can voice your feedback in person to representatives from the Port Authority and the terminal's carriers.


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