Contact Us
Feedback
The Port Authority of New York and New Jersey
Corporate Offices
4 World Trade Center
150 Greenwich Street
New York, NY 10007
(212) 435-7000
The Port Authority wants to hear from you! Your feedback is important to us. Please leave feedback for us online or on our Feedback Hotline.
Feedback Hotline
Please call (212) 435-3008 to leave a message with your feedback.
Airports
General Contact Information
Newark Liberty International: (973) 961-6000
John F. Kennedy International: (718) 244-4444
LaGuardia: (718) 533-3400
Stewart: (845) 838-8200
Teterboro: (201) 288-1775
Aircraft Noise Complaints for JFK, LGA, EWR, TEB, & SWF Airports
Click here to electronically file a noise complaint
OR
Call the Airport Noise Complaint Line: (800) 225-1071
Flight Tracking and Noise Information System
Click here to launch PANYNJ WebTrak website
Parking Information
JFK
For a full menu of automated options, please call:
(718) 244-4168 / 4266
(347) 238-3231 (general parking inquiries)
All Airport Information - (718) 244-4444
For our Parking Customer Service Manager during normal business hours, please call toll-free: (888) 250-8277
EWR
Parking - (888) 397-4636, then press 22 to receive up-to-date information.
Valet Parking - (973) 961-6615 or 973 961-6616
Parking Lot Operator - (973) 961-6421/6422
All Airport Information - (973) 961-6000
LGA
For a full menu of automated options, please call:
(347) 468-3927 (for parking rates press # 2)
(347) 468-3928 (for general parking inquires)
For our Parking Customer Service Manager during normal business hours, please call toll-free: (888) 250-8277
SWF
General Parking Inquiries – (845) 838-8279
Civil Rights/ Americans with Disabilities Act (ADA)
Office of Business Diversity & Civil Rights
2 Montgomery Street, 2nd Floor
Jersey City, NJ 07302
(201) 395-3937/ (201) 395-3938
Please visit our webpage here: http://www.panynj.gov/titleVI/
Civil Rights Unit/ADA Coordinator
To file a discrimination complaint:
- Based on race, color, national origin, sex, age, creed/religion, low income or Limited English Proficiency (LEP): Title6@panynj.gov
- Based on disability: ADA@panynj.gov
To submit a general complaint or question regarding our Airports, Bus Terminals, PATH Trains or Bridges and Tunnels, please click here.
Supplier Diversity – MWSDBE Certification Assistance
For information or technical assistance related to Minority, Women-owned, Small Business and Disadvantaged Business Enterprises (MBE, WBE, SBE and DBEs) certification, please contact the Office of Business Diversity & Civil Rights Certification Helpline at:
Phone: (212) 435-7888
E: certhelp@panynj.gov
PATH
RidePATH App: http://www.panynj.gov/RidePATH
For PATH contact information, please visit this page.
Tunnels, Bridges, and Terminals
For questions or comments, to send commendations or make complaints, contact our Customer Service department.
Regular Mail
Tunnels, Bridges and Terminals
Customer Services
The Port Authority of NY & NJ
4 World Trade Center
150 Greenwich Street, 22nd Floor
New York, NY 10007
Email
Click here to submit feedback
Phone
Call us toll-free at (800) 221-9903 and leave a message which will be returned by our Customer Relations Division.
Automated information is available at this number 24/7.
Bridges and Tunnels
(Lincoln Tunnel, Holland Tunnel, George Washington Bridge, Outerbridge Crossing, Bayonne Bridge, and Goethals Bridge)
CrossingTime App
CrossingTime provides you with real-time traffic conditions at all bridge and tunnel crossings operated by The Port Authority of New York and New Jersey. Visit http://www.panynj.gov/CrossingTime
Alerts
To receive up-to-date cell phone, PDA, or e-mail notifications of incidents (i.e. lane closures, construction) or events that may delay your trip across Port Authority bridges and tunnels, enroll in our electronic bridges and tunnel alerts program. Click here to enroll
Communications Desks
Each facility maintains a communications desk, staffed 24 hours a day. All convoys and oversized vehicles are required to have an escort to use our crossings. Please call the appropriate facility, below, to request an escort.
| Facility | Phone Number |
|---|---|
| Holland Tunnel | (201) 360-5000 |
| Lincoln Tunnel | (201) 617-8115 |
| George Washington Bridge | (201) 346-4100 |
| Bayonne Bridge | (718) 390-2502 |
| Goethals Bridge | (718) 390-2502 |
| Outerbridge Crossing | (718) 390-2502 |
Port Authority Bus Terminal (PABT)
Location
625 8th Avenue
New York, NY 10018
Lost and Found
Please call (212) 502-2245
If you lost your item on a bus, please call the bus carrier. Please visit our Carriers & Routes page for carriers' phone numbers and contact information
MyTerminal App
MyTerminal, The Port Authority of NY & NJ’s official bus terminal app, provides you with information about bus departures and terminal services at the Port Authority Bus Terminal. Visit http://www.panynj.gov/MyTerminal
Directions to PABT
For directions to the Terminal, please visit our Connections page
PABT Bus Route Information
Please visit our Carriers & Routes page for contact information for specific bus lines
You may also use our automated bus information line, which will tell you which bus carriers serve your destinations:
(212) 564-8484, and which will provide you with their contact information.
The Port Authority of NY & NJ neither provides nor maintains bus schedule or fare information.
George Washington Bridge Bus Station (GWBBS)
Location
4211 Broadway
New York, NY 10033
MyTerminal App
MyTerminal, The Port Authority of NY & NJ’s official bus terminal app, provides you with information about bus departures and terminal services at the Port Authority Bus Terminal. Visit http://www.panynj.gov/MyTerminal
Directions to GWBBS
For directions to the Station, please visit our Connections page
GWBBS Bus Route Information
Please visit our Carriers & Routes page for contact information for specific bus lines
You may also use our automated bus information line, which will tell you which bus carriers serve your destinations:
(212) 564-8484. It will also provide you with their contact information.
The Port Authority of NY & NJ neither provides nor maintains bus schedule or fare information.
Air Cargo
For general enquiries, please contact:
Michael J. Bednarz
Manager, Air Cargo Business Development
Aviation Department
4 World Trade Center
150 Greenwich Street, 18th Floor
New York, NY 10007
T: (212) 435-3772
F: (212) 435-3828
U.S. toll free: (866) 353-1031
Inspector General Contact Information
You may report fraud, confidentially, in any of the following ways:
Online
Please use our Online Complaint Form to report fraud online
In Person
Office of Inspector General
5 Marine View Plaza - Suite 502
Hoboken, New Jersey 07030
In Writing
The Port Authority of NY & NJ
Office of the Inspector General
P.O. Box 2018
Hoboken, New Jersey 07030
By Calling
OIG: (973) 565-4340
24-Hour Pager: 917 788-6277
FAX: (973) 565-4307
By Email
Office of the Secretary Contact Information
For information about scheduled board meetings, call (212) 435-6639.
To register to be a speaker
- Call (212) 435-7348, or
- E-mail your name, affiliation (if any), and topic to Speakers@PANYNJ.gov
Real Estate
For information on our real estate, please contact a member of our team of outstanding real estate and development professionals.
Advertising and Sponsorship Opportunities
Jean Marie Mitchell
(212) 435-6542
jmitchel@panynj.gov
Leasing Opportunities
Port Authority Bus Terminal, Journal Square Transportation Center, PATH, Bathgate and Teleport
Jerry Del Tufo
(212) 435-6466
jdeltufo@panynj.gov
The Legal Center
Lisa Rizaniw
Matrix Development Group
(973) 624-8500
lrizaniwfarias@matrixcompanies.com
Midtown Properties
Matthew Pedersen
(212) 435-6553
mpedersen@panynj.gov
Portfields Initiative
Matthew Pedersen
(212) 435-6553
mpedersen@panynj.gov
Project Information
Local Assistance Program
Terriann Moore-Abrams
(212) 435-6530
tmabrams@panynj.gov
Port Authority Police Department (PAPD)
General PAPD Inquiries: (201) 239-3500
To Report Suspicious Activity Only: (800) 828-7273
For PAPD employment information ONLY please call: (212) 435-2832. Please DO NOT call the numbers above to inquire about PAPD employment information.
Any Police Commendation Letters may be sent to:
Superintendent of Police/ Director, Public Safety Department
Port Authority of NY & NJ
241 Erie Street Room 302
Jersey City, NJ 07310
Media Relations
In the event of an after-hours emergency related to Port Authority business, media can call (212) 435-7777 to have a Public Information Officer paged. Media representatives calling after hours must provide the name of their organization, their name, a return phone number, an email address, and specific information on the emergency they are requesting a call back on. Please note callers need to leave specific information to receive a return call, and all calls will be returned as soon as possible and at the discretion of the Unit.
If you are seeking general information or information regarding one of our facilities, please see the contact information on this page for the appropriate listing or call (212) 435-7000.
Media Relations Department
Lindsay Kryzak
Director, Corporate Communications
Steve Coleman, Deputy Director
Scott Ladd, Assistant Director
Cheryl Albiez
Alana Calmi
Abigail Goldring
Rudy King
Lenis Rodrigues
T: (212) 435-7777
F: (212) 435-4032
4 World Trade Center
150 Greenwich Street, 24th Floor
New York, NY 10007
Business Opportunities
Procurement Department
The Procurement Department's purpose is to procure quality goods, services, construction and professional, technical, and advisory services based on the principles of open competition and fairness with the highest level of integrity.
Firms interested in providing goods or services to the Port Authority are encouraged to visit the Authority's website at http://www.panynj.gov/business-opportunities/bid-proposal-advertisements.html to view open solicitations. For general inquiries about procurements only, please refer to the following phone number and email address:
T: (212) 435-4600
E: paprocure@panynj.gov
Procurement Department
The Port Authority of NY & NJ
4 World Trade Center
150 Greenwich Street, 21nd Floor
New York, NY 10007
Architectural, Engineering and Other Professional Services
Firms interested in performing professional services for the Port Authority are encouraged to complete the Professional Service Firm Questionnaire (PSFQ) online. The completed PSFQ serves as a Statement of Qualifications for the performance of many architectural/engineering “call-in” service categories (e.g., Architectural Design, Civil Engineering Design, etc.) and must be completed if your firm seeks to be considered for the performance of such task order services.
Any questions related to the performance of these services may be directed to Jessica Smith via e-mail at
Construction Programs
For all construction contract-related questions, contact David Gutierrez via email at dgutierr@panynj.gov.
Commodities and Services Procurements
For questions regarding status of scheduled bid openings, submitted bids, awards, and other business, please refer to the buyer contact information sheet at the end of the Procurement section.
Any questions about commodities and services may be directed to:
Selene Ortega
Manager, Commodities and Services
E: sortega@panynj.gov
Technology Procurements
For questions regarding status of scheduled bid openings, submitted bids, awards, and other business, please refer to the buyer contact information sheet at the end of the Procurement section.
Any questions about technology procurements may be directed to:
Stacey Willner
Technology & Physical Security Services Manager
E: swillner@panynj.gov
Surplus Sales Offers
The Port Authority offers a variety of surplus items for sale through the sealed-bid process and public auctions, including machinery, lost and found, computers and abandoned and fleet vehicles. This page is updated as new sales are published.
For more information or to be included on the surplus bidders mailing list, contact:
Kyle Ritzmann
Investment Recovery Specialist
Procurement Department
The Port Authority of NY & NJ
Central Warehouse
777 Jersey Ave,
Jersey City, NJ 07310
T: (201) 386-6827
E: kritzmann@panynj.gov
Joseph L. Korman
Investment Recovery Specialist
Procurement Department
Port Authority of NY & NJ
Central Warehouse
777 Jersey Ave,
Jersey City, NJ 07310
T: (201) 386-6815
E: jkorman@panynj.gov
