Theft from the Port Authority by individuals, businesses, or organizations.
Expenses charged to the Port Authority by individuals, businesses, or organizations that do not further the Agency's mission and goals.
Actions by Port Authority officials, employees, or agents that exceed the authority granted to them by Port Authority policies and regulations.
Significant failure by a Port Authority department or office due to managerial incompetence or inattention.
A situation in which a Port Authority official, employee, or agent is in a position to exploit their official duties, in some way, for their personal or financial benefit.
Criminal activities or actions that result in a crime (for example, stealing or theft, paying or receiving bribes or kickbacks, or submitting false statements or claims).
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All Port Authority employees are required to report violations of law and Standards of Conduct to the OIG. All citizens should report violations to ensure that Port Authority resources are used for the public and the region's interest.
Yes, the OIG will protect the identity of all complainants to the maximum extent possible.
Two things are very important when reporting fraud, waste, abuse, and serious mismanagement.
First, please report suspected fraud immediately, while you remember the details and while traces of the fraud may still exist.
Second, be ready to answer the questions who, what, when, where, why, and how:
The most successful OIG cases are those that stem from specific facts and supporting documentation. Vague or unsubstantiated allegations may preclude any further action.
If you have identified yourself, and we open a case to address your allegations, we will notify you. Please be aware that the decision about how we proceed rests exclusively with us. We will contact you again only if we need additional information. We cannot provide you with case status updates or other information while the case review is in progress. The OIG's decision to close a case is final.
We are not a customer service center for the Port Authority. We do not open cases on allegations that can be addressed through existing complaint resolution mechanisms. For example, we do not open cases for lost or damaged luggage or delays at the airports or bus terminals.
We often receive inquiries from individuals wanting to know how long a particular investigation will last. Generally, it depends, based on factors such as: the nature of the allegations; the number of interviews that need to be conducted; the types and amounts of documents that need to be analyzes; or whether the case proceeds towards criminal prosecution. Thus, in most cases, we cannot provide a specific timeframe.