Title VI Frequently Asked Questions

  1. What is Title VI?
  2. How do I file a complaint?
  3. May I file anonymously?
  4. How long will it take for an acknowledgement of my complaint?
  5. Where can I find more information about Title VI?
  6. Where else may I file a complaint?
  7. What are the Title VI complaint handling procedures?

Title VI

1. What is Title VI?

Title VI of the Civil Rights Act of 1964 is a national law that states that “No person in the United States shall, on the grounds of race, color or national origin, be excluded from participation in, be denied the benefit of, or be subjected to discrimination.”

The Port Authority of NY & NJ is dedicated to protecting the rights and opportunities of all persons associated with the agency. To read more about our compliance with Title VI, please see our information page.

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2. How do I file a complaint?

Any person who believes that he/she has been subjected to discrimination based on race, color or national origin may file a claim with The Port Authority of NY & NJ by clicking here.

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3. May I file anonymously?

The person filing a complaint has the choice to file an anonymous complaint. However, we will not be able to follow-up with the complainant without the inclusion of a name in the complaint form.

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4. How long will it take for an acknowledgement of my complaint?

The Port Authority of NY & NJ will acknowledge the complaint within approximately ten (10) days after receipt.

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5. Where can I find more information about Title VI?

To find out more about Title VI, please visit the Department of Justice’s website.

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6. Where else may I file a complaint?

Complaints may also be sent to:
Federal Highway Administration
Office of Civil Rights
1200 New Jersey Ave., SE
Washington, D.C. 20590

Federal Aviation Administration
Office of Civil Rights
ACR-1, Room 1030
800 Independence Ave., SW
Washington, D.C. 20591

Title VI Program Coordinator
FTA Office of Civil Rights
East Building, 5th Floor – TCR
1200 New Jersey Ave., S.E.
Washington, D.C. 20590

United States Department of Transportation
Departmental Office of Civil Rights
U.S. Department of Transportation
1200 New Jersey Ave
Washington D.C. 20590

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7. What are the Title VI complaint handling procedures?

Handling of a Complaint
The Civil Rights Program Manager in the Office of Business Diversity and Civil Rights (OBDCR) is responsible for coordinating and/or investigating complaints of discrimination under Title VI.  If a Title VI complaint is received, it will be handled by the OBDCR office as follows:

  • Respond to the complainant acknowledging receipt of his/her complaint within approximately 10 business days, and include in the response a Consent to Disclosure Form.
  • If the complainant consents to disclosure in accordance with the Consent Form, the OBDCR will determine if the complaint should be investigated, in which case the complainant will be contacted and may be requested to provide additional information if necessary to conduct the investigation.
  • The OBDCR will notify the Respondent(s) and any witnesses identified in the complaint.
  • After the investigation, the OBDCR will advise Complainant and Respondent within approximately 90 days after the commencement of the investigation of the findings reached, if any, including the recommendation(s) for action on the matter.  The notification will also advise the complainant of his/ her appeal rights with the Department of Transportation, Federal Highway Administration, and/ or Federal Transportation Administration if he/she is dissatisfied with the findings.

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