Date: Mar 09, 2001
Press Release Number: 30-2001
Newark International Airport passengers will ride on an improved monorail system when it resumes service on Saturday, March 10, at 6 a.m., the Port Authority announced today.
Improvements to the monorail include a new running surface and heating system, as well as a series of customer-service improvements - such as new signs, new airport maps and directories, and new emergency telephones inside monorail station elevators.
\"We greatly appreciate the patience and cooperation of our customers while the monorail was being repaired,\" said Newark Airport General Manager Susan M. Baer. \"The result is an improved monorail system that will better serve the needs of our customers.\"
The repairs have been coordinated with the ongoing construction of the 1-mile monorail extension to the new Monorail-Northeast Corridor Rail Station, which will connect to trains operated by Amtrak and NJ Transit.
The Port Authority and Adtranz - the firm contracted by the Port Authority to design, build, operate and maintain the monorail - have taken advantage of the service suspension to perform the most disruptive testing of the monorail extension. Completing these tests now will greatly reduce any further service interruptions. The monorail extension - a key component of the Port Authority\'s $3.8 billion public-private redevelopment program at Newark Airport - is scheduled to begin service later this year.
Newark Airport mobilized bus drivers, customer service representatives and additional staff to maintain a high level of service to passengers during monorail repairs.
The Port Authority leased more than 60 additional buses and vans. The agency also hired and trained more than 100 new drivers, and used a satellite-based tracking system to help airport staff manage the on-airport bus schedule, to provide the most reliable service possible.
\"Many customers have told us the bus service provided reliable, efficient transportation,\" Ms. Baer said. \"But we\'re all glad to have the monorail back.\"
Adtranz performed more than $25 million worth of repairs to the existing monorail system. Under the terms of the Port Authority\'s contract, Adtranz is responsible for the cost of repairs.