Press Release Article


Date: Aug 07, 2012
Press Release Number: 114-2012

LaGuardia General Manager to unveil “Marie” at 10:00 a.m., August 8, at LGA

Port Authority officials will unveil the agency’s newest virtual Customer Care Representatives (CCRs) this week at LaGuardia and JFK airports. Media outlets are invited to view the virtual representative, also known as an avatar, at LaGuardia Airport on Wednesday at 10 a.m. (There is no media event for the avatar at JFK airport.) The computerized, hologram-like CCRs will provide automated airport information to millions of travelers who pass through LaGuardia and JFK each year. The avatars will be located in the Arrivals area in the Central Terminal Building at LaGuardia and at the Welcome Center in JetBlue’s Terminal 5 at JFK.

Who: Tom Bosco, General Manager, LaGuardia Airport

What: Unveiling of LaGuardia’s virtual Customer Care Representative, Marie, named after the wife of the airport’s namesake, Mayor Fiorello LaGuardia.

When: Wednesday, August 8, 10:00 a.m.

Where: LaGuardia Airport, Central Terminal Building, Arrivals area

Ron Marsico or Sara Beth Joren

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency’s network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where construction crews are building the iconic One World Trade Center, which is now the tallest skyscraper in New York. The Port Authority receives no tax revenue from either the state of New York or New Jersey or from the City of New York. The agency relies on revenues generated by facility users, tolls, fees and rents as well as loans, bond financing, and federal grants to fund its operations. For more information, please visit

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