Press Release Article


Date: May 21, 2013
Press Release Number: 54-2013

Agency is taking proactive steps to ensure safe traveling experience

The Port Authority of New York and New Jersey is putting in place a number of steps to accommodate the nearly five million people who will travel by air, car or rail during the upcoming Memorial Day weekend, which marks the traditional start of the summer travel season. The agency is taking proactive measures to ensure travelers have a safe and customer-friendly experience while using Port Authority facilities across the region.


Beginning Friday, May 24 through Tuesday, May 28, the agency expects more than 1.5 million passengers to use Port Authority aviation facilities. This is a 1.4 percent increase from last year's Memorial Day weekend.

To handle the high volume of expected air travelers, the Port Authority is assigning additional Customer Care Representatives (CCRs) at its airports during peak hours throughout the holiday weekend. The CCRs will be available to answer questions and assist travelers. The added support staff will supplement the existing 350 CCRs who help passengers navigate the region's airports throughout the year.

The Port Authority expects approximately 690,000 passengers to travel through John F. Kennedy International Airport, approximately 450,000 to travel through Newark Liberty International Airport, and an estimated 360,000 to travel through LaGuardia Airport, which are the agency's three major commercial airlines. The agency encourages passengers travelling to and from JFK and or Newark to use the agency's AirTrain service.

Passengers planning to use the Port Authority's airports during the Memorial Day weekend can sign up for Airport Info Alerts at This free, mobile subscription service notifies customers about weather delays, parking lot capacities and AirTrain service delays.

Bridges and Tunnels

The Port Authority is projecting approximately 3.2 million travelers will use its bridges and tunnels during the holiday weekend. The agency will have a full complement of toll collectors on duty to expedite travel through the crossings. With passenger traffic expected to be heavier than normal, motorists are encouraged to allow extra time to reach their destination.

To receive free, real-time travel alerts, travelers are encouraged to register for Port Authority Alerts at Motorists will receive alerts directly to cell phone and e-mail accounts and will have the ability to monitor projected time ranges.


PATH will operate additional trains as needed on Friday, May 24, to assist commuters leaving early for the holiday weekend. PATH will operate on a Saturday schedule on Monday, May 27. For up-to-date service information, riders are encouraged to follow PATH Rail System on Twitter at or text their origin and destination to 266266. Riders also can sign up for PATHAlerts at, which provides up to the minute bulletins on PATH service changes.

CONTACT: Port Authority of New York and New Jersey 212-435-7777

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where construction crews are building the iconic One World Trade Center, which is now the tallest skyscraper in New York. The Port Authority receives no tax revenue from either the state of New York or New Jersey or from the City of New York. The agency relies on revenues generated by facility users, tolls, fees and rents as well as loans, bond financing, and federal grants to fund its operations. For more information, please visit

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