Press Release Article


Date: Jan 23, 2014
Press Release Number: 20-2014

Agency Beefs Up Its Personnel and Services to Tackle Hundreds of Thousands of Visitors

The Port Authority is game ready for Super Bowl XLVIII by adding extra services and personnel to make traveling around the New York-New Jersey region as convenient as possible for regional customers and the more than 400,000 anticipated visitors for Game-related activities.

Agency officials designed a game plan that includes a myriad of initiatives throughout the Port Authority’s airports, PATH rail system, George Washington Bridge, tunnels and bus terminal to handle the influx of visitors, while ensuring smooth service for daily commuters and travelers.

Months of coordination have occurred with representatives of other agencies, such as NJ Transit, the Metropolitan Transportation Authority, NYPD, New Jersey State Police and New York State Police, to ensure smooth and safe transfers for visitors between the systems.

“Many of our facilities are the prime thoroughfares for New York and New Jersey travelers,” said Port Authority Executive Director Pat Foye. “Our agency has been working closely with other agencies to provide a seamless experience for our guests and our current customers.”

“From additional train service to personnel, the Port Authority has made painstaking plans to accommodate all of the travelers using our facilities during Super Bowl week,” said Port Authority Deputy Executive Director Deborah Gramiccioni.

“We have a detailed plan in place developed with all of our law enforcement partners to ensure a safe, secure experience for fans attending the game and the festivities leading up to it,” said Port Authority Police Chief Louie Koumoutsos. “Our goal is to make sure those visiting our region have an enjoyable and safe time while they are in town.”


The agency’s airports – in particular Teterboro, Newark Liberty International, John F. Kennedy International and LaGuardia – will add Customer Care Representatives and dozens of volunteer staff to welcome and guide visitors to their destinations.

To ensure smooth operations, the Port Authority implemented a reservation system for private aircraft at Teterboro Airport from 6 a.m. Wednesday, January 29, to 6 a.m. Monday, February 4, to help manage the flow of air traffic.

At Newark Liberty International Airport, visitors can enter “Fan Zones” featuring live entertainment, giveaways, pop-up concession stands and activities in the terminals. The staff at Newark Airport has been working with various companies and government agencies to coordinate plans to make travel more efficient. This includes additional TSA screeners and a partnership with ground transportation operators and rental car companies to minimize traffic congestion.


Additional Passenger Information Agents will be at all PATH stations throughout game week.

Enhanced PATH rail service will be in effect between Monday, January 27, and Monday, February 3, to help football fans get to Super Bowl XLVIII-related events in both New Jersey and New York, while keeping the system running efficiently for commuters. PATH’s 33rd Street Station will bring visitors to the doorstep of Super Bowl Boulevard, which will be held on Broadway between 34th and 47th streets in midtown Manhattan.

PATH service will expand during off-peak hours and all lines will be in operation on Saturday, February 1. For the complete PATH schedule, information and alerts, visit or follow @PATHTrain on Twitter.

Limited edition Super Bowl XLVIII-branded Smart Cards – which can be kept as a souvenir or to pay fares – are available for purchase online, from blue SmartLink vending machines in most PATH stations or at several Hudson News locations.


To help alleviate traffic congestion, the Port Authority will provide four westbound lanes in the Lincoln Tunnel directed to the stadium on game day and four New York-bound lanes after the game. The NFL, in coordination with several public agencies in both New York and New Jersey, has established designated travel routes to and from the stadium for those with priority access NFL placard vehicles on Super Bowl Sunday.

Volunteer Customer Service Representatives and dozens of additional staff will be located throughout the bus terminal. The Port Authority strongly advises passengers to ensure their return trip by buying a return bus ticket either at the ticket counter or at one of the vending machines before leaving for their destination. Since some bus routes will have their PABT departure gates and times changed, it is recommended that riders double-check the gate and time information.

Located in the heart of Times Square, the bus terminal is close to some of New York City’s most-visited attractions. Passengers can dine in one of several eateries, shop, or socialize at the terminal’s bowling alley. During Super Bowl week, several retailers are extending their business hours. The bus terminal is also a short walk from Super Bowl Boulevard, which will be held on Broadway between 34th and 47th streets.

During game week, NJ TRANSIT will offer expanded midday, afternoon peak and evening service on selected bus routes to and from the Port Authority Bus Terminal. On game day, there will not be bus service from the terminal to MetLife Stadium. The NFL is offering ticket holders Fan Express Bus service to and from the stadium at nine convenient pickup locations across New York City and New Jersey. For more information, visit


Variable Message Signs at the George Washington Bridge will provide real-time travel information and special traffic advisories.


Additional Office of Emergency Management personnel, operations and maintenance staff, and both uniformed and plain-clothed police officers, will be deployed at Port Authority crossings and major thoroughfares in New Jersey and New York to ensure rapid incident response, active traffic management and readiness in the event of severe weather during Super Bowl week.

The Port Authority is committed to the safety and security of its facilities and the customers who use them. Security is a multifaceted effort that includes deployment of Port Authority Police, employee security awareness training, enhanced Closed Circuit Television, K-9 units and other measures. To report suspicious activity, please contact the Port Authority Police Department at 800 828-PAPD (7273).

The New Jersey and New York Emergency Operations Centers will be open on the days leading up to the Big Game and on Game Day.

Regular construction activity at PATH and at the Port Authority river crossings that would affect travel to and from MetLife Stadium during the week of the Super Bowl will be suspended.

For information and alerts, visit

Port Authority of New York and New Jersey

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency’s network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where construction crews are building the iconic One World Trade Center, which is now the tallest skyscraper in the Western Hemisphere. The Port Authority receives no tax revenue from either the State of New York or New Jersey or from the City of New York. The agency raises the necessary funds for the improvement, construction or acquisition of its facilities primarily on its own credit. For more information, please visit

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