Press Release Article


Date: Oct 16, 2002
Press Release Number: 107-2002

Survey Begins Tomorrow, October 17, at Toll Plazas at Staten Island Crossings

The Port Authority will begin a comprehensive survey tomorrow, October 17, to learn more about the travel patterns of its tunnel and bridge automobile customers in the wake of the terrorist attacks of September 11, 2001.

New York-bound automobile travelers will be surveyed at the Port Authority’s four bridges and two tunnels during the next two weeks. The survey will begin tomorrow at the Staten Island crossings. Customers in toll lanes will be asked six questions that will take no longer than 15 to 30 seconds.

Each crossing will be surveyed on one weekday from 5 a.m. to 11 p.m. and on a Saturday and a Sunday from 7 a.m. to midnight. The consulting firm Vollmer Associates of Manhattan will coordinate the survey.

The survey data – the first collected from automobile travelers since 1996 – will help the Port Authority to provide service tailored to the needs of drivers using its six crossings. The data will be used to assess changes in traffic patterns since September 11, 2001 and to plan for customer service enhancements, such as the number of E-ZPass-Only lanes at a particular toll plaza or a shift in traffic flow patterns on approach roads.

The survey schedule is as follows. The surveys will be canceled in the event of inclement weather and alternate dates will be scheduled.

Staten Island Bridges (Bayonne Bridge, Goethals Bridge, Outerbridge Crossing)
Thursday, October 17, from 5 a.m. to 11 p.m.
Saturday, October 19, from 7 a.m. to midnight
Sunday, October 20, from 7 a.m. to midnight

Holland Tunnel and Lincoln Tunnel
Tuesday, October 22, from 5 a.m. to 11 p.m.
Saturday, October 26, from 7 a.m. to midnight
Sunday, October 27, from 7 a.m. to midnight

George Washington Bridge
Tuesday, October 29, from 5 a.m. to 11 p.m.
Saturday, November 2, from 7 a.m. to midnight
Sunday, November 3, from 7 a.m. to midnight

The Port Authority of New York and New Jersey operates some of the busiest and most important transportation links in the region. They include John F. Kennedy International, Newark Liberty International, LaGuardia and Teterboro airports; the George Washington Bridge; the Lincoln and Holland tunnels; the three bridges between Staten Island and New Jersey; the PATH rapid-transit system; the Downtown Manhattan Heliport; Port Newark; the Elizabeth-Port Authority Marine Terminal; the Howland Hook Marine Terminal on Staten Island; the Brooklyn Piers/Red Hook Container Terminal; and the Port Authority Bus Terminal in midtown Manhattan. The agency is financially self-supporting and receives no tax revenue from either state.

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