Press Release Article


PATH SETS A NEW ANNUAL RIDERSHIP RECORD, SERVING NEARLY 83 MILLION PASSENGERS IN 2017

Date: Feb 02, 2018
Press Release Number: 24-2018

For the first time in its 56-year history, PATH has broken the 80-million passenger milestone for annual ridership.

Ridership in 2017 reached 82.8 million customers, a 5.4-percent increase over the previous ridership high of 78.5 million in 2016, the Port Authority announced today. In total ridership, the World Trade Center station, the system’s busiest, experienced a 5.8 percent increase. Among the next highest-volume stations, 33rd Street had an 8.3 percent increase, Hoboken showed an 8.9 percent rise in ridership, Newark Penn Station was up 5.4 percent and Grove Street ridership rose 6.2 percent. The Journal Square station showed a slight increase, of 0.4 percent.

Despite the sharply rising passenger demand, PATH managed to maintain an on-time percentage of 97.7 percent.

The sharp growth in ridership throughout the system is attributed to a surge in new customers due to economic growth and activity throughout the region, a surge in residential development near PATH stations, and an influx of additional riders who used the system during repairs to and renovation of New York Penn Station last summer.

More than 900,000 riders who normally take NJ Transit Midtown Direct trains were diverted to PATH stations, primarily Hoboken, last summer as sections of New York Penn Station underwent repair and rehabilitation work by Amtrak.

“We continue to strive to effectively meet and manage the challenges of providing the highest level of service to our growing passenger population,” said PATH Director/General Manager Michael Marino. “Our performance in 2017 is a tribute to our customers and our employees, and to the agency’s enduring commitment to a safe, efficient and timely ride each day for our passengers.”

The record-setting numbers come as PATH is working to improve safety and increase capacity throughout the system, as well as adding new customer services and amenities. A new PATH mobile phone app has gone live, and is available through the Apple App Store for iPhones and through Google Play for Android users. It is part of a series of technology and system upgrades to improve the customer experience.

One of the most critical passenger priorities continues to be the installation of Positive Train Control (PTC), an updated safety-enhanced system that the federal government has mandated be completed by the end of 2018. Work on signalization continues and PATH is on track to complete the project on time.

PRC Rider numbers

For additional information on PATH news and scheduling information, please go to the Port Authority’s website, www.panynj.gov/PATH

Contact:
The Port Authority of New York and New Jersey
212-435-7777

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency’s network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere. The Port Authority receives no tax revenue from either the State of New York or New Jersey or from the City of New York. The agency raises the necessary funds for the improvement, construction or acquisition of its facilities primarily on its own credit. For more information, please visit http://www.panynj.gov.


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