Date: Jul 22, 2003
Press Release Number: 97-2003
Theresa Tesler has been named Operations Manager of the George Washington Bridge and Bus Station.
Ms. Tesler, an Eastchester, N.Y., resident, began her career at the Port Authority as a Customer Service Representative with the Tunnels, Bridges and Terminals Department. Over the course of her 21-year career with the Port Authority, Ms. Tesler has held a variety of key positions within the agency.
\"I am thrilled to have the opportunity to manage the daily operations of such a complex and fascinating facility,\" Ms. Tesler said. \"My new position will undoubtedly present many new challenges, and I look forward to continuing to provide the highest level of safety and customer service to motorists who use our bridge while further enhancing the bridge’s overall performance.\"
In her new position, Ms. Tesler oversees a number of issues related to the George Washington Bridge and Bus Station. Her duties include enhancement of the bridge’s toll collection, security and emergency response systems, traffic management and customer service initiatives, as well as managing complex technological systems to ensure an integrated transportation network within the I-95 corridor.
In addition, Ms. Tesler works to mitigate the impact of construction projects and coordinates operations for the George Washington Bridge and Bus station. She also manages the facility’s 150 operations employees.
Most recently, Ms. Tesler served as Operations Manager at the Port Authority Bus Terminal, where she was responsible for the daily operations of the facility. She worked closely with Bus Terminal and Lincoln Tunnel operations staff, providing high-quality customer service and security to travelers, bus carriers and retail merchants. She also served as a Supervisor of Terminal Operations at both the Port Authority Bus Terminal and the George Washington Bridge Bus Station from 1994 to 1998.
Ms. Tesler has received several professional awards, including two Interstate Transportation Awards for Improvement (1993) and Professional Achievement (1994) at the Port Authority Bus Terminal in addition to the Port Authority Unit Citation Award (1997). She is a graduate of St. John’s University. She is married to William Tesler, a retired New York City Police Officer. The couple has two sons.
The Port Authority of New York and New Jersey operates some of the busiest and most important transportation links in the region. They include John F. Kennedy International, Newark Liberty International, LaGuardia and Teterboro airports; the George Washington Bridge; the Lincoln and Holland tunnels; the three bridges between Staten Island and New Jersey; the PATH rapid-transit system; the Downtown Manhattan Heliport; Port Newark; the Elizabeth-Port Authority Marine Terminal; the Howland Hook Marine Terminal on Staten Island; the Brooklyn Piers/Red Hook Container Terminal; and the Port Authority Bus Terminal in midtown Manhattan. The agency also owns the 16-acre World Trade Center site in Lower Manhattan. The Port Authority is financially self-supporting and receives no tax revenue from either state.