E-ZPass Customer Service

1. At which Port Authority of NY & NJ facility did your issue occur? (check at least one) *

The Port Authority operates the bridges and tunnels that connect New Jersey and New York City.

2. When did you last contact the E-ZPass NY Customer Service Center (800 333-8655 or www.e-zpassny.com) or the Tolls by Mail Customer Service Center (844 826-8400 or www.tollsbymailny.com) about this toll issue? *

Method of your last attempt to resolve issue:

Was a resolution offered to you? *

3. Provide the following information regarding the vehicle involved

[Only one license plate number per box. If more than four, please add the extra license plate numbers in section 5 Tell us about your toll issue below.]
Name of Registered Vehicle Owner*
License Plate Number 1 *
License Plate State/Province 1 *
License Plate Number 2
License Plate State/Province 2
License Plate Number 3
License Plate State/Province 3
License Plate Number 4
License Plate State/Province 4
Please provide the following information(if known)
E-ZPass Tag Number
E-ZPass Account Number
Toll Bill Number

4. Contact Information

* Indicates a required field

5. Tell us about your toll issue

Describe the problem you are experiencing and how you tried to resolve it: *

Is your vehicle registration currently suspended?

What to expect next:

You will be contacted in 1 to 5 business
days following receipt of this form to review
your request.


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